Creating a world-class learning environment

About Bellrock Services

Bellrock has been the total facilities management provider since the building was completed, delivering a range of services from a 24/7/365 service centre to maintenance, cleaning, reading café and coffee bar and grounds maintenance services. Performance levels are constantly measured utilising our bespoke Concerto operating platform and the dedicated on-site facilities team work seamlessly with our customer.

By working together we have created better ways to operate the building, optimising opening hours and staffing levels, whilst efficiencies have been delivered by multi-skilling the on-site teams, delivering a world-class learning environment for the students and the residents of Worcester.

Key Takeaways

• The Hive’s year one electrical consumption has created year on year savings of over £75k annually and energy consumption has reduced saving 39 tonnes of co2 each year.
• Continuity of operation In February 2014 despite extensive flooding of the River Severn in Worcester and the building itself.
• Historic books and artefacts including original William Shakespeare documents were successfully moved to their new home in the library in an ambitious timeframe.