Our Culture
Our people power our performance. That’s why you deserve rewards and benefits that support your growth, recognise your achievements and make you feel valued every day.
We're 'people' people. We value working with great teammates, tackling complex problems in dynamic environments and having the freedom to shape how we win together. It’s this blend of collaboration, curiosity and autonomy that brings our values to life every day.
Our customers are the reason we exist, so we go above and beyond to understand their world, meet their needs, and exceed their expectations. We listen actively, act with urgency and take pride in delivering experiences that make their lives easier, better and more successful.
We never settle. Excellence is in our DNA. By pushing ourselves to be the best we can be, individually and together, we deliver better outcomes for our customers, our colleagues and our business. Whatever your role, and whoever your customer, we take pride in doing things well, improving every day and setting the standard others want to follow.
We act with integrity, even when no one is watching. Trust is earned through actions, we take responsibility, act with integrity, and hold ourselves to high standards, no shortcuts, no excuses. By doing what’s right, we build lasting relationships with our colleagues, customers and communities.
We’re in this together. Great things happen when we work as one team. We respect and value every contribution, support one another through challenges, and celebrate each other’s success. By investing in people’s growth and potential, we create a culture where everyone can thrive together.
We surpass expectations and succeed together. We bring energy, pride, and commitment to everything we do, always aiming to deliver our best and go the extra mile. We celebrate success, push for high performance and lift each other up along the way. When one of us wins, we all win.
Shining Light Awards
Great work deserves to be noticed. Our monthly Shining Light Awards give everyone the chance to recognise colleagues who embody our core values, from putting customers first to always doing the right thing.
Nominees receive a personalised pin badge, and a selection of winners are celebrated and rewarded across our business.
Beacon Awards
Our annual Beacon Awards recognise team member who lead by example and inspire others to do the same.
Nominations open in the autumn of every year, with finalists invited to a celebration dinner.
Our wellbeing benefits are here to support your mind, body and balance. Because when you feel good, you do great work
Free, confidential Employee Assistance Programme gives you 24/7 access to expert advice, resources, and counselling for you and your family.
Get the most out of your time with generous holiday allowances, the option to buy extra days, carry over what you don’t use and flexible working.
Enhanced family leave gives you real support when it matters, including 20 weeks full-pay maternity or adoption and 4 weeks fully paid paternity leave.
You’ll have access to stronger, more visible mental health support, from expert resources and regular check-ins to trained Mental Health First Aiders.
Wellbeing is woven into every part of your work journey, from leadership goals to KPIs and everyday team practices. You’ll be supported by a growing network of Wellbeing Champions and EDI advocates to drive local support and create space for every voice.
Our Executive team sponsors five employee-led groups that lead initiatives to raise awareness, build understanding, and celebrate the diversity that makes us stronger.
You help shape Bellrock’s future, so we’re here to support yours. That’s why we’ve partnered with Royal London, a mutual pension provider that shares its profits with you through Profit Share, helping grow your retirement savings.
You’re automatically covered by life assurance from your first day, providing a lump sum of at least one times your annual salary to your loved ones if you pass away while employed.
When life gets busy, fast access to medical support matters. That’s why you and your family have 24/7, unlimited access to GP24, offering advice, prescriptions, referrals, and more whenever you need it.
